Knowledge base / Billing and payments

Billing and payments

Step-by-step guides for the things you set up yourself. If one of them does not work on your container, open a ticket — an engineer answers, not a bot.

Billing and payments
Guide

Paying by bank invoice

Pay by bank transfer: where to generate the invoice, what to put in the payment reference, and how long it takes to clear.

Billing and payments
Guide

How to unlink a bank card

Remove a saved card from your account, and what happens to services that were billing to it.

Billing and payments
Guide

How to request a service cancellation

Request cancellation of a service: where the form is, the difference between immediate and end-of-term, and what happens to your data.