Support daily 9:00–22:00 EETSupport 9:00–22:00 EET9:00–22:00 EET
Client areaGet started
Billing and payments
Knowledge base / Billing and payments

How to request a service cancellation

Request cancellation of a service: where the form is, the difference between immediate and end-of-term, and what happens to your data.

Last updated: September 16, 2026

  1. Log in to your personal account on the website https://insave.hosting
  2. Choose the section “Services” or find it in the main menu “Services” => “Products/Services.”

Client area dashboard tiles: Services, Domains, Unpaid Invoices and Tickets

  1. Select the necessary server or service you want to disable, and click on it.

Services list with a VPS row: its price, next payment date and active status

  1. On the left, click the “ Request Cancellation” button and confirm.

Service page sidebar with the Request Cancellation link under Actions

  1. Next, we need to choose whether to cancel the service prematurely or let it expire at the end of its term.

Cancellation request form with the Cancellation Type list open: Immediate or End of Billing Period

  1. Click on button Request Cancellation.